Rooms at special rates have been reserved at the Marriott Hotel. To view the list of recommended hotels and make your booking, please refer to the Hotel booking page.

All participants will be provided with a badge upon arrival, which must be worn at all times whilst in the venue.

You may also be required to show your badge at some social events. Conference delegates will not be allowed into session rooms without their badge. 

Upon arrival, all participants will be provided with a bag containing event materials (subject to availability). An exhibition catalogue will be included inside the bag and conference delegates will also receive a final copy of the conference programme.

More information on the business club can be found here.

Business Club Opening hours

Sunday
08:00 – 18:00
Monday:
08:00 – 18:00
Tuesday
08:00 – 18:00

Please see the floor plan for the location of the catering area within the exhibition area. Catering below is complimentary for all conference delegates

Online registration is now open. Please go to the online registration form to complete your registration. 

Each conference Delegate Pass includes access to the conference sessions, the exhibition, lunches and coffee breaks and the Monday Night Networking Dinner (for more information see the Networking page)

It also includes access to the Directory. To contact other conference delegates please create a log-in for the site and access the Directory.

(NOTE: this is open only to conference attendees, login may take up to 24 hours to be activated. Once logged-in please go to the Directory)

The conference Opening Reception will take place on Saturday 23 June from 15.00 in the Exhibition Hall.

Entrance to the conference reception is reserved strictly for conference delegates only and is free of charge.

One of the fastest ways to get money away from home is using an ATM, called “Geldautomat” in German. They can be accessed 24/7. Before you leave home, make sure you know your PIN number; also ask your bank if you have to pay a fee for international withdrawals, and how much you can withdraw daily.

Visa, MasterCard, and American Express are usually accepted in Germany - but not everywhere.
Compared to the U.S, most Germans still prefer to pay cash, and some shops and cafes don’t accept credit cards, especially in smaller German cities. Before you enter shops or restaurants, check the doors - they often display stickers showing which credit cards are accepted.

You wanted it - now you have it! This is where you will find everybody's details. We will publish an Attendee List but to preserve privacy will only publish the Name and Company information. 

There are 3 sections to Directory: 

1. Company Listings - The conference organisers will automatically fill out the Company Listings for you free of charge as soon as you register (allow 24 hours for it to go live)

2. Personal listings - This is for you to fill in. It will take 2 minutes to do, and it's your own space to tell your potential customers why you are attending. Tell them what you have to offer, what your company does and who you're hoping to meet. You never know who might be attending and what they could bring you!

3. ERA Europe staff listings - This is how to get hold of us!

NOTE: The Directory is only visible once you have created a login, and you will only be able to create a Login once you are registered for the conference. Crucially, the Directory is a 'closed resource' and is only available to people attending the Electronic HomeShopping Conference.

Dress code for the conference and social events is smart casual.

Electricity in Germany is 230 Volts, alternating at 50 cycles per second. If you travel to Germany with a device that does not accept 230 Volts at 50 Hertz, you will need a voltage converter.

Outlets in Germany generally accept 1 type of plug, two round pins

If your appliances plug has a different shape, you will need a plug adapter.

Hopefully you won't need these, but just in case...

Police: 110
Fire service: 112 (Feuerwehr)
Ambulance service: 112 (Rettungswagen)
Dental emergency service + 49 (0)30 8900 4333
Poison emergency service + 49 (0)30 192 40
Call-a-doc (Berlin) +49 (0) 1804 2255

All visitors must be in possession of an identity card or a passport (or ID for Schengen member countries). Non-EU citizens require a valid passport to enter Germany. Visas are not required for citizens of the EU, the USA, Canada and a number of other countries. This should be checked with your travel agent.

Please visit the exhibition page for general information about the exhibition or contact This e-mail address is being protected from spambots. You need JavaScript enabled to view it . +41 43 466 55 28.

Sunday
09:00 – 17:00
followed by the opening reception: 19:00 - 21:00
Monday:
09:00 – 17:00
Tuesday
09:00 – 16:00

No exhibitor day passes are available.

Please contact Nancy Barkan for more information on This e-mail address is being protected from spambots. You need JavaScript enabled to view it . +41 43 466 55 28.

There are three tourist offices in Berlin, the main one located in the Europa center (Zoo Station). Other locations are the south wing of the Brandenburg Gate and at the base of the TV tower at Alexanderplatz. There are also information posts at the airports.

At the centers you can make hotel reservations, buy discount cards, get a map of Berlin, and arrange tours of the city and environs. Web Site: Berlin Tourist Information

The conference language will be English.

At the hotel, please go to the registration desk located in the entrance hall.

The registration desk will be open throughout the event.

Several meeting rooms are available for hire during the ERA Conference and Exhibition for ERA registered delegates.

For more information or to book a room, please contact Nancy Barkan This e-mail address is being protected from spambots. You need JavaScript enabled to view it . Tel +41 43 466 55 28.

This event is now included in the Delegate and Exhibitor registration fees. More information will be added shortly. The Networking events page is HERE.

There is limited parking available at the Marriott Hotel. Please contact the hotel directly should you need to reserve a parking space for the duration of the conference.

• On-site parking, fee: 3 EUR hourly, 24 EUR daily
• Valet parking, fee: 24 EUR daily
• Off-site parking, fee: 3 EUR hourly, 24 EUR daily

There are a large number of pharmacies in Berlin.

• To find the nearest one: Click here and choose the district from the pull-down list
• All pharmacies digitally display the address of the nearest 24-hour pharmacy in their shop windows
• 24-hour pharmacy/medication helpline: Tel: 01189

If a 24-hour pharmacy appears to be closed simply ring the bell and the on-duty pharmacist will answer.

Members of the press should contact Nancy Barkan This e-mail address is being protected from spambots. You need JavaScript enabled to view it . Tel +41 43 466 55 28.

Opening hours for Registration and pick-up of delegate pack and badge.

We kindly request that all conference delegates switch off their mobile phones, or put them on silent mode, during all conference sessions.