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The Electronic HomeShopping Conference

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All your questions in one place - but please feel free to This e-mail address is being protected from spambots. You need JavaScript enabled to view it if you think we have missed anything!

About Vienna

Apart from being regarded as the City of Music because of its musical legacy, Vienna is also said to be "The City of Dreams" because it was home to the world's first psycho-analyst – Sigmund Freud. Vienna offers a great amount of extraordinary historical sights and places of interest. As the capital of the former Austro-Hungarian Empire, Vienna demonstrates imperial power and greatness, which is evident in the gorgeous architecture found throughout the city. The capital scores highly thanks to the first-rate musical and cultural attractions at its concert halls, museums and theaters - from the Golden Hall of the Musikverein to the acclaimed Museum of Fine Arts and the State Opera House. Vienna is also a byword for epicurean enjoyment, with centuries of traditions shaping its coffee houses and Heuriger wine taverns. Over half of the city is accounted for by green spaces including parks and gardens, the Vienna Woods and the wetlands of the Donau Auen National Park.



The international access code for Austria  is +43. Remove the ‘0’ from the city/area code when dialing internationally.

We kindly request that all conference delegates switch off their mobile phones or put them on silent mode during all conference educational sessions.


Time Zone

The time zone in Vienna is GMT + 1hr during the month of June (daylight saving time begins is from the last weekend in March to the last weekend in October)


Currency & Credit Cards 

Currency: Euro (€)

ATMs in Austria: Cash machines are ubiquitous

Credit Cards: Visa and MasterCard are both accepted widely. Diners Club and American Express are accepted only where restaurants, shops and other retailers display the appropriate sign.



Electricity in Asutria is 230 Volts, alternating at 50 cycles per second. If you travel to Austria with a device that does not accept 230 Volts at 50 Hertz, you will need a voltage converter.

Outlets in Austria generally accept 1 type of plug, two round pins. If your appliances plug has a different shape, you will need a plug adapter.


Entry/Visa requirements

All visitors must be in possession of an identity card or a passport (or ID for Schengen member countries). Non-EU citizens require a valid passport to enter Vienna. Visas are not required for citizens of the EU, the USA, Canada and a number of other countries. This should be checked with your travel agent.



Rooms at special rates have been reserved at the Intercontinental Vienna. To get recommendations for other hotels nearby please get in contact with our conference team via This e-mail address is being protected from spambots. You need JavaScript enabled to view it .


Dress Code

Dress code for the conference and social events is smart casual.



The conference language will be English.


Badges & Conference Materials

All participants will be provided with a badge upon arrival, which must be worn at all times whilst in the venue.You may also be required to show your badge at some social events. Please note, conference delegates will not be allowed into session rooms without their badge. Upon arrival, all participants will be provided with a bag containing event materials (subject to availability). An exhibition catalogue will be included inside the bag and conference delegates will also receive a final copy of the conference programme.


Conference Delegate Info

Each conference Delegate Pass includes access to the conference sessions, the exhibition, lunches and coffee breaks. It also includes access to the Directory. To contact other conference delegates please create a log-in for the site and access the Directory.

(PLEASE NOTE: this is open only to conference attendees, login may take up to 24 hours to be activated. Once logged-in please go to the Directory.)

Online registration is now open. Please go to the online registration form to complete your registration.


Business Club

Business Clubs are branded tables which will be allocated within a specific place in the exhibition hall(s) for the duration of the event. There are 50 in Vienna and they are currently selling very well, we expect demand to be very high so it's best to book now to avoid disappointment.

Business club tables can be booked online when you register. You must be registered for the conference in order to be able to secure a Business Club table.

For more information about the business club please get in contact with our conference team via This e-mail address is being protected from spambots. You need JavaScript enabled to view it .


Business Club Opening hours

Sunday: 08:00 – 18:00
Monday: 08:00 – 18:00
Tuesday: 08:00 – 18:00


Conference Opening Reception

The conference Opening Reception will take place on Sunday 22 June from 19.00 - 21.00. Further details to follow in due course. Entrance to the conference reception is reserved strictly for conference delegates only and is free of charge.



Please visit the exhibition page for general information about the exhibition or contact our conference team via This e-mail address is being protected from spambots. You need JavaScript enabled to view it . +49 89 606 02 15 14.

For details about the exhibition build-up, stand construction etc. exhibitors should refer to the exhibitor manual or contact the conference team, via their email address above. 


Exhibition Floor Opening Hours

Sunday: 09:00 – 17:00, followed by the opening reception: 19:00 - 21:00
Monday: 09:00 – 17:00
Tuesday: 09:00 – 16:00


Exhibition Visitors

Day passes are only available on site.

Please contact the conference team for more information on This e-mail address is being protected from spambots. You need JavaScript enabled to view it . +49 89 606 02 15 14


Meeting Vienna

Several meeting rooms are available for hire during the ERA Conference and Exhibition for ERA registered delegates. 

For more information or to book a meeting room, please contact the conference team via This e-mail address is being protected from spambots. You need JavaScript enabled to view it or Tel: +49 89 606 02 15 14.


Monday Night Networking Event

This event is not included in the Delegate and Exhibitor registration fees. Delegates or exhibitors who wish to attend this event should register to do so online. For more information please proceed to the Networking events page.



You wanted it - now you have it! This is where you will find everybody's details. We will publish an Attendee List but to preserve privacy will only publish the Name and Company information.

There are 3 sections to Directory:
1. Company Listings - The conference organizers will automatically fill out the Company Listings for you free of charge as soon as you register (allow 24 hours for it to go live).
2. Personal listings - This is for you to fill in. It will take 2 minutes to do, and it's your own space to tell your potential customers why you are attending. Tell them what you have to offer, what your company does and who you're hoping to meet. You never know who might be attending and what they could bring you!
3. ERA Europe staff listings - This is how to get hold of us!

PLEASE NOTE: The Directory is only visible once you have created a login, and you will only be able to create a Login once you are registered for the conference. Crucially, the Directory is a 'closed resource' and is only available to people attending the Electronic HomeShopping Conference.



Members of the press should contact the conference director, via email This e-mail address is being protected from spambots. You need JavaScript enabled to view it or by telephone: +49 89 606 02 15 14.


Lost and Found

At the hotel, please go to the registration desk located in the entrance hall. The registration desk will be open throughout the event.



Parking in Vienna is difficult and can also be expensive. If you want to bring a car to the Intercontinental Vienna during the period of the conference, please contact the hotel directly and make the arrangements in person. 


Pharmacies close to the conference hotel

Internationale Apotheke, Kärntner Ring 17, Phone +43 1 5122825
Apotheke zur Heiligen ElisabethLandstraßer Hauptstraße 4a, Phone +43 1 71314860
Salesianer-Apotheke Salesianergasse 14, Phone +43 1 7131459

Or simply call the front desk +43-1-711220 at the Vienna Intercontinental for support


Emergency Numbers

Hopefully you won't need these, but just in case...

Police - Tel: 133
Ambulance Emergency - Tel: 144
Firefighter - Tel: 122
European Emergency Number - Tel: 112

See also




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